Online Donation Refund Policy

We are grateful for your donation and support towards Assunta Hospital. Assunta Hospital has a strict non-refund policy on all donations made on its website, except in the event where unauthorized use of your payment card is proved or you have made an error in making your donation to our organization.

To request a refund or cancellation, please contact our finance department at 03-7872 3000. Alternatively, send us your information (full name and contact number) and slip(s) related to the payment to [email protected]. Please note that requests after three (3) working days from the donation date will not be handled.

Refunds will be returned using the original method of payment. If you made your donation by credit card, your refund will be credited to the same credit card.